Cancellation And Refund Policy

At jaykishanagravat.com, we strive to ensure your satisfaction with every purchase. However, we understand that circumstances may arise where you need to cancel your order or request a refund. Please review our policy below for cancellations and refunds of digital products, such as LUT files:

Cancellation Policy:

1. Instant Downloads: Since our products are digital downloads, they are typically available for immediate access upon purchase. Therefore, cancellations are not possible once the download process has begun or completed.

2. Pre-Orders: For pre-ordered products, you may cancel your order before the official release date to receive a full refund. Once the product is released and downloaded, the cancellation policy for instant downloads applies.

Refund Policy:

1. Quality Concerns: If you encounter any technical issues or quality concerns with our LUT files, please contact our customer support team within 3 days of purchase. We will work with you to resolve the issue promptly. If we are unable to resolve the problem to your satisfaction, we will offer a full refund.

2. Duplicate Purchases: In the event of accidental duplicate purchases of the same digital product, please notify us immediately. We will verify the duplicate transactions and issue a refund for the additional purchase(s) made in error.

3. Non-Refundable Circumstances: Refunds will not be provided for change of mind, compatibility issues, or dissatisfaction with the aesthetic outcome of the LUT files, as the nature of digital products makes them ineligible for return.

Requesting a Refund:

To request a refund or report quality concerns with your digital purchase, please contact our customer support team at business@jaykishanagravat.com or through our contact form. Be sure to include your order details and a brief description of the issue you are experiencing. Our team will respond to your inquiry as soon as possible and assist you with the refund process.

Policy Updates:

[Your Website Name] reserves the right to amend this Cancellation & Refund Policy at any time without prior notice. Any changes made to the policy will be reflected on this page, and it is your responsibility to review the policy periodically for updates.

If you have any questions or concerns regarding our Cancellation & Refund Policy, please don't hesitate to reach out to us. We are committed to providing excellent customer service and ensuring a positive experience for all our valued customers.

Thank you for choosing jaykishanagravat.com for your digital photography needs. We appreciate your business!